INFORMATION WE COLLECT FROM YOU:
We might collect your Name, Email, Phone, Address, IPAddress.
Payment and billing information:
We might collect your billing name, billing address, and payment method when you buy a product/service. We NEVER collect yourCredit/debit card number or credit/debit card expiry date or other details about your credit/debit card on our website. Credit/debit card information will be obtained and processed by our online payment partner CC Avenue.
Information you post:
We collect the information you post in a public space on our Maniaclife.com Platform or on a third-party social media site belonging to Maniaclife.com.
Usage and Preference Information:
We collect transaction details related to your use of our Services, and information about your activity on the Services, including the full Uniform Resource Locators (URL), the type of services you requested or provided, comments, domain names, search results selected, number of clicks, information, and pages viewed and searched for, the order of those pages, length of your visit to ourServices, the date and time you used the Services, amount charged, details regarding the application of promotional code, methods used to browse away from the page and any phone number used to call our customer service number and other related transaction details.
We may collect demographic information about you, events you like, events you intend to participate in, products you buy, or any other information provided by you during the use of the Maniaclife.com Platform. We might collect this as a part of a survey also.
If you use the Maniaclife.com Platform, we may collect information about your IP address and the browser you are using. We might look at what site you came from, the duration of time spent on our website, pages accessed, or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
WAYS OF COLLECTING INFORMATION:
We collect information directly from you: We collect information directly from you when you register on the Maniaclife.com Platform. We also collect information if you post a comment on the Maniaclife.com Platform or ask us a question through phone or email or any other source of communication.
We collect information from you passively: We use tracking tools like Google Analytics, Google, Webmaster, Google Cookies for collecting information about your usage of our website.
USE OF YOUR PERSONAL INFORMATION:
We use the information to contact you: We might use the information you provide to contact you for confirmation of a purchase onManiaclife.com Platform or for other promotional purposes.
We use the information to abide by the contracts: We might use the information you provide to carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services.
We use the information to respond to your requests or questions: We might use your information to confirm your registration for rendering services, we offer.
We use the information to improve our products and services: We might use your information to customize your experience with us. This could include displaying content based upon your preferences. We might also use your information to understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our services (such as by personalizing content to your interests), process and complete your transactions, make special offers, provide customer support, process and respond to your queries and to generate and review reports and data about, and to conduct research on, our user base and Service usage patterns. If you are a partner company, we may use the information to track the progress of your service to our customers.
We use the information to look at site trends and customer interests: We may use your information to make our website and products better. We may combine the information we get from you with information about you we get from third parties. We may use your information to provide you with information about serviceswe consider like those that you are already using, or have enquired about, or may interest you. If you are a registered user, we will contact you by electronic means (e-mail or SMS, or telephone) with information about these services.
We use the information for security purposes: We may use the information to protect our company, our customers, or our Maniaclife.com Platform.
We use the information for marketing purposes: We might send you information about special promotions or offers. We might also tell you about new features or products or enroll you in our newsletter. These might be our own offers or products, or third-party offers or products we think you might find interesting. We may use the information to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
We use information to send you transactional communications: We might send you emails or SMS about your account or purchase of our product.
We use information as otherwise permitted by law: We may combine the information that we receive from third parties with the information you give to us and information we collect about you for the purposes set out above. Further, we may anonymize and/or de-identify information collected from you through the Services or via other means, including via the use of third-party web analytic tools. As a result, our use and disclosure of aggregated and/or de-identified information have not restricted by this Policy, and it may be used and disclosed to others without limitation.
We analyze the log files of our Maniaclife.com Platform that may contain Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring, app crashes, page viewed and exit websites and applications, operating system, date/time stamp, and clickstream data. This helps us to administer the website, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole.
SHARING/DISCLOSURE/DISTRIBUTION OF YOURINFORMATION WITH THIRD PARTIES:
We will share information with third parties who performservices on our behalf:
We may share your information with our vendors, consultants, marketing partners, research firms, and other service providers orbusiness partners, such as payment processing companies, tosupport our business. For example, your information may be shared with outside vendors to send you emails and messages or push notifications to your devices in relation to our Services, to help us analyze and improve the use of our Services, to process and collect payments may also use vendors for other projects, such as conducting surveys or organizing sweepstakes for us. Some vendors may be located outside of India.
While you cannot opt-out of advertising on the Maniaclife.comPlatform, you may opt-out of much interest-based advertising on third-party sites and through third-party ad networks (including DoubleClick Ad Exchange, Facebook Audience Network andGoogle AdSense). Opting out means that you will no longerreceive personalized ads by third party’s ad networks from which you have opted out, which is based on your browsing informationacross multiple sites and online services. If you delete cookies or change devices, your ‘opt-out’ may no longer be effective to fulfil the purpose for which you provide it.
We will share information with our business partners:This includes a third party who provide us various services. Our partners use the information we give them as described in their privacy policies. While you place a request to order through the Maniaclife.comPlatform, your information is provided to us and to the vendors with whom we may courier your products. To facilitate your online order delivery process, we provide your information to courier partners. If you provide a mobile phone number, Maniaclife.com may send you text messages regarding the orders shipping details.
We will share information with Other Users:If you are a delivery partner, we may share your name, phonenumber, and/instead profile picture (if applicable), tracking details withother users to provide them the Services.
We may share information for Internal Use or may share itwith any successor to all or part of our business:
For example, if part of our business is sold, we may give ourcustomer list as part of that transaction. We may also share your information with any present or future member of our "Group" (as defined above) or affiliates for our internal business purposes
We may share your information for reasons not described in this policy: We may share your information other than as described in thisPolicy if we notify you and you consent to the sharing. We will tell you before we do this.
By using the Maniaclife.com Platform and the Services provided therein, you agree and consent to the collection,transfer, use, storage, disclosure, and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the Maniaclife.com Platform.
DATA SECURITY PRECAUTIONS:We have in place appropriate technical and securitymeasures to secure the information collected by us. We use vaultand tokenization services from third party service providers to protect the sensitive personal information provided by you. Thethird-party service providers concerning our vault andtokenization services and our payment gateway and paymentprocessing are compliant with the payment card industry standard (generally referred to as PCI compliant service providers). You are advised not to send your full credit/debit carddetails through unencrypted electronic platforms. Where we havegiven you (or where you have chosen) a username and password which enables you to access certain parts of the Maniaclife.com Platform, you are responsible for keeping thesedetails confidential. We ask you not to share your password with anyone.
Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the Maniaclife.com Platform. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorized access.
You can opt-out of receiving our marketing emails. To stop receiving our promotional emails, please email(firstname.lastname@example.org). It may take about 5 working days to process your request. Even if you opt-out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases
Following Information Technology Act 2000 and rules made and applicable thereunder, the name and contact details of the Grievance Officer are provided below:
Email Address: email@example.com
If you have any queries relating to the processing or usage of information provided by you in connection with this Policy or other privacy concerns, you can email us at firstname.lastname@example.org.