Return & Refund Policy

RETURN POLICY

a). What are the conditions of Return policy?

No questions are asked’ customers can return their products within 15 days of after delivery. Please be sure the product is returned in original conditions without any damage.

b). How to apply for a Return?

We are sorry that our product does not meet your expectation. You can apply through clicking Tracking/AWB number where you have an option to request for ‘Return’.

c). How to Return the product.

Once your Return request is processed, we will arrange our courier partner to pick up the Return items from your address within 24-48 hours.

 

REFUND POLICY

a). How much time does it take to initiate the refund for Returns?

Once we received your order, we will start initiating for a refund. It takes 5-10 bank working days, to reflect in your accounts. 

b). How much time does it take to initiate the refund for Cancellation?

If your cancellation request is processed, it takes 5-10 bank working days, to reflect in your accounts.

c). How do I receive my money back for the returned product?

For prepaid orders, the amount will be credited back to the original mode of payment.

For COD orders, You can share your bank account details by writing to support@maniaclife.com, we will start processing the refund after we receive your bank details.