Return & Refund Policy For Double Madness @999 Collection

RETURN POLICY FOR DOUBLE MADNESS @999 COLLECTION

a). What are the conditions of Return policy?

At Maniac, your satisfaction is our priority. If you're not completely happy with your purchase from our DOUBLE MADNESS @999 Collection, you can return your items under the following conditions:

Return Period: Customers can return their products within 7 days after delivery. Please ensure the return process is initiated within this time frame.
Original Condition: The product must be returned in its original condition without any damage, wear, or alterations. All tags, packaging, and accessories must be included.

b). How to apply for a Return?

We want to make your return process as smooth as possible. Please follow these steps to apply for a return or exchange:

Visit Our Returns Page: Go to this link to create a return or exchange request.
Log In:

Log in using either your email address or phone number.
Verify your identity with the code sent to your respective email or phone number

Create Return/Exchange Order:

Once logged in, follow the instructions to create a return or exchange order.
Ensure you provide the necessary details about the product and reason for the return or exchange.

REFUND POLICY FOR DOUBLE MADNESS @999 COLLECTION

a). How much time does it take to initiate the refund for Returns?

Once we received your order, we will start initiating for a refund. It takes 5-10 bank working days, to reflect in your accounts.

b). How much time does it take to initiate the refund for Cancellation?

If your cancellation request is processed, it takes 5-10 bank working days, to reflect in your accounts.

c). How do I receive my money back for the returned product?

We will send you the refund link within 48 hours of the day you hand over the product to the courier. Verify your mobile number using the link, and choose how you'd like to redeem your refund. Once selected, the amount will be refunded to your account within 24 hours.

d). What is the refund process for multiple discounted orders where all but one or partial Quantity product is returned?

If you’re returning all the products in your order in this collection, we will be refunding the total value you’ve paid in the collection without fail.
In case of returning partial products of your order, we will be refunding the value which arrives after deducting the actual value of the kept product from the Total Order value

Calculation:

Refund Value = Total order value – Original value of Kept Product

For Ex:

You’re purchasing 2 products from this collection

Product A – 595

Product B – 655

Total Order value after discount – 999

You wish to return Product B

Refund Value = 999 – 595 = 404